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EDR / MDRIdentify, contain, respond, and stop malicious activity on endpoints
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SIEMCentralize threat visibility and analysis, backed by cutting-edge threat intelligence
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Risk Assessment & Vulnerability ManagementIdentify unknown cyber risks and routinely scan for vulnerabilities
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Identity ManagementSecure and streamline client access to devices and applications with strong authentication and SSO
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Cloud App SecurityMonitor and manage security risk for SaaS apps
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SASEZero trust secure access for users, locations, and devices
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SOC ServicesProvide 24/7 threat monitoring and response backed by ConnectWise SOC experts
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Policy ManagementCreate, deploy, and manage client security policies and profiles
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Incident Response ServiceOn-tap cyber experts to address critical security incidents
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Cybersecurity GlossaryGuide to the most common, important terms in the industry
Manage your business with the features you need
Basic
Ideal for supporting a few end users and small groups of machines
In this package, you get...
✓
Ticketing
✓
Project & opportunity management
✓
Asset management (Configuration)
✓
Finance & billing
✓
Email connector
✓
Workflow automation
✓
Calendar synchronization
✓
Mobile application
Most popular
Standard
Better for supporting end users and unattended devices
Everything in Basic, plus...
✓
Agreement management
✓
Procurement & inventory
✓
GL integration
✓
Change approvals
✓
User-based billing
✓
Knowledge base
✓
Office 365 billing, monitoring & management
Premium
Best for supporting end users and unattended devices with superior support features
Everything in Standard, plus...
✓
Marketing campaign management
✓
Cloud database access
✓
Sandbox
✓
Cisco Simple IT billing, monitoring & management
✓
Cloud infrastructure billing, monitoring & management